Welcome to Joinery Puzzles

Discover the beauty of traditional joinery, unlock the wisdom of ancient craftsmanship, and enjoy the art of assembly in every puzzle.
FAQ
Get In Touch:
Email:  support@Joinery.com

Business Hours:
Mon–Fri:  8:00AM – 6:00PM (Beijing Time | GMT+8)

Sat–Sun: Closed
Average Response Time:   24 hours (excluding weekends & holidays)
  • How long does delivery take?
    Transit and delivery times range from 7 to 18 business days. You will receive a shipping confirmation email with tracking information as soon as your order is dispatched.
  • Will I get a tracking number for my order?
    Joinery Puzzles offers full support for all your needs. You can explore our Frequently Asked Questions page, use our help desk resources, or reach out to our team directly to get answers to any questions you may have.
  • How can I modify or cancel my order?
    Orders can be modified or canceled within 24 hours of placement. Please reach out to our support team immediately with your order number, and we will assist with your request.
  • What is your return policy?
    We accept returns within 30 days of delivery for unused, undamaged items in their original packaging. Please contact our support team to initiate a return and receive a prepaid shipping label.